helping small teams in product management

MyPluto

Terms and Condition

Thanks for visiting the Weave Website. The following terms and conditions (the “Terms of Use”) govern your use of www.mypluto.co (the “Website”) and the Content (as defined below) available on the Website, which are provided for your personal, non-commercial use by Weave Communications, Inc. and its subsidiaries, affiliates and other related entities (“Weave,” “we,” or “us”). BY ACCESSING OR USING THE WEBSITE OR CONTENT IN ANY MANNER (WHETHER AUTOMATED OR OTHERWISE), YOU (A) ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THESE Terms of Use AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE, AND (B) AFFIRM THAT YOU ARE AT LEAST 18 YEARS OF AGE (OR HAVE REACHED THE AGE OF MAJORITY IN THE JURISDICTION WHERE YOU RESIDE). IF YOU DO NOT AGREE TO THESE Terms of Use OR OUR PRIVACY POLICY, DO NOT USE THE SERVICES.
Changes to Terms of Use. We may revise and update these Terms of Use from time to time at our sole discretion. The date these Terms of Use were last updated is set forth at the top of this page. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.
Scope of and Restrictions on Use. Subject to these Terms of Use, Weave grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website for your personal, non-commercial use, including any graphics, text, instructions, images, audio files and/or other sounds, videos, and other materials you may view on, access through, or are otherwise related to the Website (collectively, the “Content”). Except as otherwise provided in these Terms of Use, the Content may not be copied, downloaded, or stored in a retrieval system for any other purpose, nor may it be redistributed, reused, or modified for any purpose, without the express written permission of Weave. You agree not to:
collect information from the Website using an automated software tool or manually on a mass basis;
use automated means to access the Website, or gain unauthorized access to the Website or to any account or computer system connected to the Website;
obtain, or attempt to obtain, access to areas of the Website or our systems that are not intended for access by you;
“flood” the Website with requests or otherwise overburden, disrupt, or harm the Website or our systems;
restrict or inhibit other users from accessing or using the Website;
modify or delete any copyright, trademark, or other proprietary rights notices that appear on the Website or in the Content; or
access or use the Website or Content for any unlawful purpose or otherwise beyond the scope of the rights granted herein.
Weave Services and Terms of Use. Our Website provides information and access to becoming a Weave customer of Weave’s various services. If you register for Weave services and become a customer, your use of the Website and the Weave services will also be governed by other agreements. The terms and conditions of those agreements are in addition to these Terms of Use. In the event of a conflict between the terms of the other agreements or these Terms of Use, the other agreements will control to the extent of the conflict.
Ownership. The Website (including the Content) is owned by Weave and is protected under copyright, trademark, and other applicable United States and international laws and treaties. Without limiting the foregoing, the trademarks, service marks, and logos displayed on the Website are registered and unregistered marks of Weave. You acknowledge and agree that, as between you and Weave, Weave is and shall remain the sole owner of the Website and the Content, including, without limitation, all patents, copyrights, trademarks, trade secrets, and other intellectual property and proprietary rights therein and thereto.
Electronic Communications. The communications between you and Weave via the Website use electronic means. For contractual purposes, you consent to receive communications from us in electronic form, and you agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Privacy Policy. You acknowledge and agree that all information collected by Weave is subject to our Privacy Policy. By using the Services, you consent to all actions we take with respect to your information in compliance with our Privacy Policy.
Disclaimer; Limitation of Liability.
Disclaimer of Warranties. THE WEBSITE AND THE CONTENT ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, AND WEAVE HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NEITHER WEAVE NOR ANY PERSON ASSOCIATED WITH WEAVE MAKES ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE OR ANY CONTENT. WITHOUT LIMITING THE FOREGOING, NEITHER WEAVE NOR ANYONE ASSOCIATED WITH WEAVE REPRESENTS OR WARRANTS THAT THE WEBSITE OR THE CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE, CONTENT, OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR THE CONTENT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WEAVE OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR THE CONTENT, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY OR DEATH, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE, OR LOSS OF DATA, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF YOUR REMEDIES UNDER THESE Terms of Use FAIL OF THEIR ESSENTIAL PURPOSE. USE OF THE WEBSITE AND CONTENT IS AT YOUR SOLE RISK.
Exclusions. Some jurisdictions do not allow the exclusion or limitation of certain warranties or consequential damages, so some of the exclusions and/or limitations in this Section 7 may not apply to you.
Indemnification. You agree to indemnify, defend, and hold Weave and its officers, directors, employees, agents, licensors, suppliers, and service providers harmless from and against any claims, liabilities, losses, damages, judgments, awards, costs, and expenses (including reasonable attorneys’ fees) arising out of or resulting from your use of the Website and/or any Content, or any violation of these Terms of Use or applicable law. We reserve the right, at our own expense, to assume the exclusive defense and control of any action subject to indemnification by you, and in such event you agree to cooperate with us in defending such action. Your indemnification, defense, and hold harmless obligations will survive the termination of your use of the Website and/or these Terms of Use.
Third Party Materials. The Website may display, include, or make available third-party content (including data, information, applications and other products services and/or materials) or provide links to third-party websites or services (collectively, “Third Party Materials”). You acknowledge and agree that Weave is not responsible for any Third Party Materials, including their accuracy, completeness, timeliness, validity, legality, decency, quality, or any other aspect thereof. Weave does not assume and will not have any liability to you or any other person or entity for any Third Party Materials. Third Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.
Linking to the Site. You may link to the Website’s homepage, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. The Website must not be framed on any other website, nor may you create a link to any part of the Website other than the homepage. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
Miscellaneous.
Geographic Restrictions. Weave is based in the State of Utah in the United States. We make no claims that the Website or the Content are accessible or appropriate outside of the United States or Canada. Access to and use of the Website or Content may not be legal by certain persons or in certain countries. If you access the Website or Content from outside the United States or Canada, you do so on your own initiative and are responsible for compliance with local laws.
Governing Law; Jurisdiction and Venue. These Terms of Use and any dispute or claim arising out of or related to these Terms of Use, their subject matter, or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Utah, other than such laws and case law that would result in the application of the laws of a jurisdiction other than the State of Utah.
Limitation on Time to File Claims. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE Terms of Use OR THE WEBSITE (INCLUDING THE CONTENT) MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION OR CLAIM ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Waiver, Severability, and Assignment. Our failure to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent possible, and the remaining provisions of these Terms of Use will continue in full force and effect. Weave may assign its rights and duties under these Terms of Use to any party at any time without notice to you.
Entire Agreement. These Terms of Use, including our Privacy Policy and, as applicable and agreements you enter for Weave services, constitute the entire agreement between you and Weave with respect to the subject matter hereof, and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.
Questions. If you have any questions about the Services or these Terms of Use, please email us at [email protected]

Privacy Policy

mypluto.co is committed to protecting your privacy. This Privacy Policy explains how mypluto.co collects, stores, uses, and shares Personal Information in connection with your interactions with us directly, the Service and the Website. You should read this Privacy Policy in its entirety to best understand our practices with respect to the information we collect or receive as well as how you can exercise your privacy rights. To more easily review this Privacy Policy as applicable to you, we have created authorized users) (Section 2), Customers (Section 3), and Visitors (Section 4). Regardless of whether you are a Subscriber, Customer, or Visitor, Sections 1 and 5 apply to you.
General Information
Who We Are and What We Do mypluto.co Communications, Inc. and its subsidiaries, affiliates and other related entities (" mypluto.co," " we," " our" or " us") is a service provider of office management and communications software applications and products to support Subscribers’ business operations and interactions with their Customers. The Service includes features to communicate appointment reminders, schedule appointments, provide payment notifications, and other Customer management and analytics tools, as more fully described at https://www.getmypluto.co.com.
Definitions As used in this Privacy Policy, these terms have the following meanings: " Subscriber" means a person or entity that enters an Order with us to use the Service, and for the purposes of this Privacy Policy, includes the authorized end users of such person or entity. " Customer" means a patron of a Subscriber’s business that Subscriber may contact through the Service and who may respond to such communication using the Service. For example, if you are a Subscriber that operates a dental practice, your patients are considered Customers for purposes of this Privacy Policy. " Website" means the website with the URL https://www.getmypluto.co.com/ and any other website owned, operated, or controlled by us. "Visitor" means any person who visits the Website, or otherwise engages with us at events or in connection with our marketing, recruitment or general business activities. "Service" has the meaning given to it in our Terms of Service . "Mobile App" means the software application available for download onto a mobile device that enables the mobile device user to utilize the Service. " you" and " your" means a Subscriber, Customer, or Visitor, as applicable. " Personal Information" means any information that identifies or can be used to identify an individual directly or indirectly. Examples of Personal Information include, but are not limited to, name, address, email address, phone number, location data, online identifier, login information (account and password), marketing preferences, social media account information, or payment card information. Personal Information also does not include information that has been anonymized or aggregated in such a way that there is no serious possibility it can be used to identify an individual, whether on its own or in combination with other information. " Agreements" means, collectively, our Terms of Service, Business Associate Addendum, Data Processing Addendum, this Privacy Policy, Order, and any other agreement a Subscriber may enter into with us. " Order" means the quotation or service agreement that has been issued by mypluto.co to a Subscriber.
Effectiveness. By accessing or using the Service, Mobile App, or Website, or by voluntarily engaging with us at events or in connection with our marketing, recruitment or general business activities, you signify that you have read and understood this Privacy Policy, and consent and agree to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy and our Terms of Service , as revised from time to time.
Privacy for Subscribers. This section applies to the information we collect and process from a Subscriber or potential Subscriber through the provision of the Service. If you are not a Subscriber, the Customers or Visitors section of this Privacy Policy may be more applicable to you and your Personal Information. In this section "you" and "your" refer to Subscribers or potential Subscribers, and not to Customers or Visitors.
Information We Collect. A variety of factors determine what information we collect, such as how you use the Service, your mypluto.co account settings, your location, and applicable law. However, the information we collect broadly falls into the following categories:
Information You Provide to mypluto.co. When you interact with the Service or directly with mypluto.co, we may collect information that you provide to us. We require our Subscribers to provide us with information about themselves, their authorized end users, their Customers, and their business (information that we process on behalf of our Subscribers, including Personal Information of Customers, is collectively called " Subscriber Data ") in order to provide the features and functionalities available through the Service. This information may include:
Applicable personal and business information and payment information (e.g., name, mailing address, email address, telephone number, and debit or credit card number and its associated contact information).
Information about your authorized users including name, email address, password, physical address, and phone number.
Information about your Customers, such as name, mailing address, telephone number, email address, birthdate, household and relationship information, appointment details, the products and services you provide to your Customers, insurance and payment information, and account status.
Information you send through the Service, such as the content of your texts, emails, and telephone calls.
Information about payment transactions you initiate through the Service.
When you contact mypluto.co’s customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need and you provide to resolve your question. We may collect information regarding your network speed and stability during the software installation process and to provide technical support. We may also collect communications that you exchange with us, as well as any information you provide if you take part in any interactive features of the Service (e.g., promotions, surveys, etc.).
Information we get when you use the Service. When you use the Service, we collect information about which Service features you’ve used and how you have used them. Additionally, when you interact with an email campaign that you receive from mypluto.co, we may collect information about your device and interaction with an email. This includes:
Usage Information. We may collect information about how you use the Service, such as the dates and times you access the Service, the features and functions of the Service you use, and how you access the Service. We also collect information about the Service’s performance. We may collect similar information about your use of the Mobile App, if applicable.
Device Information. We may collect information from and about the devices you use to access the Service. For example, we may collect: information about your hardware and software, such as the hardware model, operating system version, device memory, unique device identifiers, browser type, and language. If you are using the Mobile App, we may also collect information about your cellular network connection, device operating system and platform.
Location Information. When you use the Service we may also collect information about your location, such as an IP address. If you are using the Mobile App, then, with your permission, we may also collect information about your precise location using methods that include your IP address, GPS coordinates, wireless networks, cell towers, wi-fi access points, and other sensors.
Information we get from Customers. We may collect some information directly from your Customers, as described in Section 3.
Information we get from third parties.
If you link the Service to a third party’s service, such as Google or Facebook, we may receive information from the other service to provide certain features of the Service, such as Customer reviews. For example, if a Customer leaves a review on your Facebook page, you may use certain features within the Service to access and review such reviews, and you thereby allow us to collect information from your Facebook page.
You may choose to use features of the Service provided by third parties or partners of mypluto.co. These third parties may share information with mypluto.co such as information about your usage and transactions made through the Service.
We may obtain information about you from third parties, such as public databases, social media platforms, third-party data providers, and our joint marketing partners.
How We Use Information. We only use your Personal Information to provide the Service to you, except with your prior written consent of or as otherwise expressly permitted in our Agreements with you. We may use the Personal Information we collect or receive through the Service to enable your use of the integrations and plugins you choose to connect to the Service. For example, if you choose to sync your business or practice management system to the Service, we’ll ask you to grant us permission to view and/or download your data. Generally, we use the information we collect to operate, maintain, and provide to you the features and functionality of the Service, including to:
Develop, operate, improve, deliver, maintain, and protect the Service, and develop new products and services.
Send you communications, including by email. For example, we may use email to respond to support inquiries or to share information about our products, services, promotional offers, or events that we think may interest you.
Monitor and analyze trends and usage. For example, we may analyze the needs and activities of our Subscribers and their Customers to help us better serve them, and we may conduct research and analysis related to our business, products and services.
Collect opinions and comments regarding the Service and possible new products and services.
Enhance the safety and security of the Service.
Verify your identity and prevent fraud or other unauthorized or illegal activity.
Enforce our Agreements and other usage policies.
Comply with legal requirements and respond to lawful requests by public authorities.
Bill and collect fees and charges owed to us by you to deliver the Service.
How We Share Information. We consider your Personal Information to be strictly confidential. Accordingly, we only share your Personal Information with your prior written consent or as otherwise expressly permitted in our Agreements with you. With respect to Subscriber Data, we may share the Subscriber Data in accordance with your instructions in connection with the Service and with our third-party service providers or business partners who help us deliver or improve the Service or who perform services on our behalf, as described in the General section, below.
Privacy for Customers. This section applies to the information we may collect and/or process about our Subscribers’ Customers as a "data processor", "business associate" or such similar term as defined by applicable privacy laws or regulations. The Service is intended for use by our Subscribers and their authorized users. As a result, for the Personal Information we collect and process about Customers through the Service, we act as a data processor on behalf of our Subscribers. mypluto.co is not responsible for the privacy or security practices of our Subscribers, which may differ from those set forth in this Privacy Policy. If you have any questions about mypluto.co’s processing of your Personal Information, we will direct you to contact the Subscriber who provided your information to us. For purposes of this section, "you" and "your" refer to Customers, and not to Subscribers or Visitors.
Your Choices. The Service provides a platform through which our Subscribers may contact their Customers via email, text and telephone call. These messages are sent by Subscribers and we do not control when, how, or to whom these messages are sent. If you have received email or text messages from a Subscriber through the Service, you can opt-out of receiving those messages at any time by clicking the "unsubscribe" link at the bottom of emails, or by replying "STOP" to text messages. In some cases, additional opt-out and subscription preferences may be available to you. Please note, however, that you will not be able to opt-out of service or transactional communications sent on behalf of the Subscriber with which you have a business relationship (such as appointment notifications or confirmations, billing information, confirmations of transactions, technical or legal notices) considered necessary for management of your business with such Subscriber, unless you terminate your relationship with such Subscriber. If you have any questions regarding the communications sent to you by a Subscriber through the Service, or wish to opt-out of these communications, please contact the Subscriber who sent you the communication.
Information We Collect.
Information we receive about Customers from our Subscribers. Our Subscribers use the Service to efficiently communicate and manage their relationship with you. In order to use the various features and functions of the Service, Subscribers may provide Personal Information about you to us through the Service. When a Subscriber uploads its Customer list or integrates the Service with another service (for example, when a Subscriber chooses to connect their patient management system with the Service), the Subscriber may provide us with Personal Information about you such as your name, email address, mailing address, telephone number, birthdate, household and relationship information, appointment details, products and services provide to you, or insurance, payment and billing information, which for purposes of this Privacy Policy, is part of what we refer to as "Subscriber Data." Subscriber Data is owned and controlled by our Subscribers, and we consider any Subscriber Data that we maintain or process to be strictly confidential.
Information you provide. When you interact with the Website, Service, or directly with mypluto.co, we collect information that you provide to us.
Some features of the Service require you to provide information to mypluto.co regarding appointment scheduling, customer reviews, health screening forms, and debit or credit card number and associated contact information.
When you contact or communicate with a Subscriber through the Service, we’ll collect whatever information you voluntarily send through the Service, such as texts, emails, telephone calls, and voicemails.
Information we get when you interact with the Service.
When you interact with one of our Subscribers through the Service, we get information about that interaction, such as the dates and times you interacted with the Service, your activities, and the applicable contact information (telephone number, email address). When you interact with an email campaign that you receive from a Subscriber, we may collect information about your device and interaction with an email.
Payment Information. If you provide credit card or debit card information to make a payment for goods or services you received from the Subscriber, it is our policy to use a third-party payment processing service provider that complies with the Payment Card Industry Data Security Standard (PCI-DSS), which is an industry-wide security standard designed to protect the confidentiality and security of your credit card information, by encryption using secure transport layer security (TLS) and storage with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we implement generally accepted industry standards to protect information. Your credit card information will also be subject to our payment processor’s privacy policy in addition to ours. PLEASE READ THE PRIVACY POLICY ON THE WEB SITE OF ANY PAYMENT PROCESSOR THAT YOU ARE DIRECTED TO REGARDING THE USE, STORAGE AND PR