helping small teams in product management
Terms and Condition
are provided for your personal, non-commercial use by Weave Communications, Inc. and its subsidiaries, affiliates and other related entities (“Weave,” “we,” or “us”). BY ACCESSING OR USING THE WEBSITE OR CONTENT
collect information from the Website using an automated software tool or manually on a mass basis;
use automated means to access the Website, or gain unauthorized access to the Website or to any account or computer system connected to the Website;
obtain, or attempt to obtain, access to areas of the Website or our systems that are not intended for access by you;
“flood” the Website with requests or otherwise overburden, disrupt, or harm the Website or our systems;
restrict or inhibit other users from accessing or using the Website;
modify or delete any copyright, trademark, or other proprietary rights notices that appear on the Website or in the Content; or
access or use the Website or Content for any unlawful purpose or otherwise beyond the scope of the rights granted herein.
Ownership. The Website (including the Content) is owned by Weave and is protected under copyright, trademark, and other applicable United States and international laws and treaties. Without limiting the foregoing, the trademarks, service marks, and logos displayed on the Website are registered and unregistered marks of Weave. You acknowledge and agree that, as between you and Weave, Weave is and shall remain the sole owner of the Website and the Content, including, without limitation, all patents, copyrights, trademarks, trade secrets, and other intellectual property and proprietary rights therein and thereto.
Electronic Communications. The communications between you and Weave via the Website use electronic means. For contractual purposes, you consent to receive communications from us in electronic form, and you agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Disclaimer; Limitation of Liability.
Disclaimer of Warranties. THE WEBSITE AND THE CONTENT ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, AND WEAVE HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NEITHER WEAVE NOR ANY PERSON ASSOCIATED WITH WEAVE MAKES ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE OR ANY CONTENT. WITHOUT LIMITING THE FOREGOING, NEITHER WEAVE NOR ANYONE ASSOCIATED WITH WEAVE REPRESENTS OR WARRANTS THAT THE WEBSITE OR THE CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE, CONTENT, OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR THE CONTENT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
Exclusions. Some jurisdictions do not allow the exclusion or limitation of certain warranties or consequential damages, so some of the exclusions and/or limitations in this Section 7 may not apply to you.
Third Party Materials. The Website may display, include, or make available third-party content (including data, information, applications and other products services and/or materials) or provide links to third-party websites or services (collectively, “Third Party Materials”). You acknowledge and agree that Weave is not responsible for any Third Party Materials, including their accuracy, completeness, timeliness, validity, legality, decency, quality, or any other aspect thereof. Weave does not assume and will not have any liability to you or any other person or entity for any Third Party Materials. Third Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.
Linking to the Site. You may link to the Website’s homepage, provided you do so in a way that is fair and legal and does not damage or take advantage of our reputation, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. The Website must not be framed on any other website, nor may you create a link to any part of the Website other than the homepage. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
Geographic Restrictions. Weave is based in the State of Utah in the United States. We make no claims that the Website or the Content are accessible or appropriate outside of the United States or Canada. Access to and use of the Website or Content may not be legal by certain persons or in certain countries. If you access the Website or Content from outside the United States or Canada, you do so on your own initiative and are responsible for compliance with local laws.
Customer, or Visitor, Sections 1 and 5 apply to you.
Who We Are and What We Do mypluto.co Communications, Inc. and its subsidiaries, affiliates and other related entities (" mypluto.co," " we," " our" or " us") is a service provider of office management and communications software applications and products to support Subscribers’ business operations and interactions with their Customers. The Service includes features to communicate appointment reminders, schedule appointments, provide payment notifications, and other Customer management and analytics tools, as more fully described at https://www.getmypluto.co.com.
Information We Collect. A variety of factors determine what information we collect, such as how you use the Service, your mypluto.co account settings, your location, and applicable law. However, the information we collect broadly falls into the following categories:
Information You Provide to mypluto.co. When you interact with the Service or directly with mypluto.co, we may collect information that you provide to us. We require our Subscribers to provide us with information about themselves, their authorized end users, their Customers, and their business (information that we process on behalf of our Subscribers, including Personal Information of Customers, is collectively called " Subscriber Data ") in order to provide the features and functionalities available through the Service. This information may include:
Applicable personal and business information and payment information (e.g., name, mailing address, email address, telephone number, and debit or credit card number and its associated contact information).
Information about your authorized users including name, email address, password, physical address, and phone number.
Information about your Customers, such as name, mailing address, telephone number, email address, birthdate, household and relationship information, appointment details, the products and services you provide to your Customers, insurance and payment information, and account status.
Information you send through the Service, such as the content of your texts, emails, and telephone calls.
Information about payment transactions you initiate through the Service.
When you contact mypluto.co’s customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need and you provide to resolve your question. We may collect information regarding your network speed and stability during the software installation process and to provide technical support. We may also collect communications that you exchange with us, as well as any information you provide if you take part in any interactive features of the Service (e.g., promotions, surveys, etc.).
Information we get when you use the Service. When you use the Service, we collect information about which Service features you’ve used and how you have used them. Additionally, when you interact with an email campaign that you receive from mypluto.co, we may collect information about your device and interaction with an email. This includes:
Usage Information. We may collect information about how you use the Service, such as the dates and times you access the Service, the features and functions of the Service you use, and how you access the Service. We also collect information about the Service’s performance. We may collect similar information about your use of the Mobile App, if applicable.
Device Information. We may collect information from and about the devices you use to access the Service. For example, we may collect: information about your hardware and software, such as the hardware model, operating system version, device memory, unique device identifiers, browser type, and language. If you are using the Mobile App, we may also collect information about your cellular network connection, device operating system and platform.
Location Information. When you use the Service we may also collect information about your location, such as an IP address. If you are using the Mobile App, then, with your permission, we may also collect information about your precise location using methods that include your IP address, GPS coordinates, wireless networks, cell towers, wi-fi access points, and other sensors.
Information we get from Customers. We may collect some information directly from your Customers, as described in Section 3.
Information we get from third parties.
If you link the Service to a third party’s service, such as Google or Facebook, we may receive information from the other service to provide certain features of the Service, such as Customer reviews. For example, if a Customer leaves a review on your Facebook page, you may use certain features within the Service to access and review such reviews, and you thereby allow us to collect information from your Facebook page.
You may choose to use features of the Service provided by third parties or partners of mypluto.co. These third parties may share information with mypluto.co such as information about your usage and transactions made through the Service.
We may obtain information about you from third parties, such as public databases, social media platforms, third-party data providers, and our joint marketing partners.
How We Use Information. We only use your Personal Information to provide the Service to you, except with your prior written consent of or as otherwise expressly permitted in our Agreements with you. We may use the Personal Information we collect or receive through the Service to enable your use of the integrations and plugins you choose to connect to the Service. For example, if you choose to sync your business or practice management system to the Service, we’ll ask you to grant us permission to view and/or download your data. Generally, we use the information we collect to operate, maintain, and provide to you the features and functionality of the Service, including to:
Develop, operate, improve, deliver, maintain, and protect the Service, and develop new products and services.
Send you communications, including by email. For example, we may use email to respond to support inquiries or to share information about our products, services, promotional offers, or events that we think may interest you.
Monitor and analyze trends and usage. For example, we may analyze the needs and activities of our Subscribers and their Customers to help us better serve them, and we may conduct research and analysis related to our business, products and services.
Collect opinions and comments regarding the Service and possible new products and services.
Enhance the safety and security of the Service.
Verify your identity and prevent fraud or other unauthorized or illegal activity.
Enforce our Agreements and other usage policies.
Comply with legal requirements and respond to lawful requests by public authorities.
Bill and collect fees and charges owed to us by you to deliver the Service.
How We Share Information. We consider your Personal Information to be strictly confidential. Accordingly, we only share your Personal Information with your prior written consent or as otherwise expressly permitted in our Agreements with you. With respect to Subscriber Data, we may share the Subscriber Data in accordance with your instructions in connection with the Service and with our third-party service providers or business partners who help us deliver or improve the Service or who perform services on our behalf, as described in the General section, below.
Your Choices. The Service provides a platform through which our Subscribers may contact their Customers via email, text and telephone call. These messages are sent by Subscribers and we do not control when, how, or to whom these messages are sent. If you have received email or text messages from a Subscriber through the Service, you can opt-out of receiving those messages at any time by clicking the "unsubscribe" link at the bottom of emails, or by replying "STOP" to text messages. In some cases, additional opt-out and subscription preferences may be available to you. Please note, however, that you will not be able to opt-out of service or transactional communications sent on behalf of the Subscriber with which you have a business relationship (such as appointment notifications or confirmations, billing information, confirmations of transactions, technical or legal notices) considered necessary for management of your business with such Subscriber, unless you terminate your relationship with such Subscriber. If you have any questions regarding the communications sent to you by a Subscriber through the Service, or wish to opt-out of these communications, please contact the Subscriber who sent you the communication.
Information We Collect.
Information you provide. When you interact with the Website, Service, or directly with mypluto.co, we collect information that you provide to us.
Some features of the Service require you to provide information to mypluto.co regarding appointment scheduling, customer reviews, health screening forms, and debit or credit card number and associated contact information.
When you contact or communicate with a Subscriber through the Service, we’ll collect whatever information you voluntarily send through the Service, such as texts, emails, telephone calls, and voicemails.
Information we get when you interact with the Service.
When you interact with one of our Subscribers through the Service, we get information about that interaction, such as the dates and times you interacted with the Service, your activities, and the applicable contact information (telephone number, email address). When you interact with an email campaign that you receive from a Subscriber, we may collect information about your device and interaction with an email.